PRIVACY POLICY
This Privacy Policy governs the manner in which BRICS Africa Business Hub (Pty) Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the http://XAfricaMart.com website ("site"). This privacy policy applies to the site and all products and services offered at this site. For the purpose of this clause, “personal information” is defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA)
Personal identification information
We collect personal identification information from Users in a
variety of ways, including, but not limited to, when Users visit our site,
register on the site, places an order, fills out a form, responds to a survey,
subscribes to our newsletter, profiles a company, purchases a product and also
in connection with other activities, services, features or resources we make
available on our Site. Users may be asked, when appropriate, for their name,
email address, mailing address, phone number, credit card information and or
passport or resident identity number.
We collect personal identification information from Users only
if they voluntarily submit such information to us. Users can always refuse to
supply personally identification information, except that it may prevent them
from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about
Users whenever they interact with our Site. Non-personal identification
information can include the browser name, the type of computer and technical
information about Users means of connection to our Site, such as the operating
system and the Internet service provider utilized and other similar
information.
Web browser cookies
Our Site may use "cookies" to enhance each User
experience. Each User's web browser places cookies on their hard drive for
record-keeping purposes and sometimes to track information about them. A User
may choose to set their web browser to refuse cookies, or to alert you when
cookies are being sent. If they do so, note that some parts of the Site may not
function properly.
How we use collected information
BRICS Africa Business Hub (Pty) Ltd collects and uses Users
personal information for the following purposes:
·
To improve customer service. Your information helps us to more
effectively respond to your customer service requests and support needs.
· To personalize your User experience. We may use information in the aggregate to understand how our Users as a group use the services
and
resources provided on our Site.
·
To improve our Site. We continually strive to improve our
website offerings based on the information and feedback we receive from you.
·
To administer a content, promotion, survey or other Site feature
·
To send Users information they agreed to receive about topics we
think will be of interest to them.
·
To send periodic emails. The email address Users provide for
order processing will be used to send information and updates pertaining to any
order. It may also be used to respond to their inquiries, and/or other requests
or questions. If a User decides to opt-in to our mailing list, they will
receive emails that may include our Newsletter, company news, updates, related
product or service information, etc. If at any time the User would like to
unsubscribe from receiving future emails, we include detailed unsubscribe
instructions at the bottom of each email for a User to contact us.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its
Users happens over an SSL secured communication channel and is encrypted and
protected with digital signatures.
Third party websites
Users may find advertising or other content on our Site that
link to the sites and services of our partners, suppliers, advertisers,
sponsors, licensors and other third parties. We do not control the content or
links that appear on these sites and are not responsible for the practices
employed by websites linked to or from our Site. In addition, these sites or
services, including their content and links, may be constantly changing. These
sites and services may have their own privacy policies and customer service
policies. Browsing and interaction on any other website, including websites
which have a link to our Site, is subject to that website\'s own terms and
policies.
Advertising
Adverts appearing on our site may be delivered to Users by
advertising partners, who may set cookies. These cookies allow the ad server to
recognize your computer each time they send you an online advertisement to
compile non personal identification information about you or others who use
your computer. This information allows advertising networks to, among other
things, deliver targeted advertisements that they believe will be relevant and
of most interest to you. This privacy policy does not cover the use of cookies
by any advertisers.
Google Adsense
Some of the ads may be served by
Google. Google's use of the DART cookie enables it to serve ads to Users based
on their visit to our site and other sites on the Internet. DART uses
"non-personally identifiable information" and does NOT track personal
information about you, such as your name, email address, physical address, etc.
You may opt out of the use of the DART cookie by visiting the Google ad and
content network privacy policy at http://www.google.com/privacy_ads.html
Changes to this privacy policy
Hello Africa Business Hub (Pty) Ltd has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the
practices of this site, or your dealings with this site, please contact us at:
BRICS Africa Business Hub (Pty) Ltd
http://www.XafricaMart.com
PO Box 69545 Bryanston 2021 Johannesburg South Africa
Service@XAfricaMart.com
PAIA - The Promotion of Access to Information Act and POPI - The
Protection of Personal Information Act
THE REGULATION OF YOUR PERSONAL INFORMATION - PAIA and POPI
The Promotion of Access to Information Act (PAIA) was passed to
give effect to the constitutional right of access to information that is held
by a private or public body and that is required for the exercise or protection
of any rights.
The Protection of Personal Information Act (POPI) was enacted to
give effect to the constitutional right to privacy by promoting the protection
of personal information when processed by public or private bodies.
ACCESS TO YOUR PERSONAL OR USER INFORMATION
Both Acts allow XAfricaMart consumers to access certain
information.
PAIA makes provision for consumers to access to their own
information in the possession or under the control of XAfricaMart. Consumers
may also request access to the information of a merchant in the event that:
The PAIA Manual is available here
In terms of the
POPI Act, XAfricaMart consumers may specifically request:
· Confirmation of whether or not XAfricaMart holds any personal
information regarding the consumer;
· A record or a description of the personal information about the
consumer including information about all third parties who have had access to
that information.
To request access to information please contact:
C/O The Information Officer
Postal Address - PO Box 69545, Bryanston 2021
Telephone - +27 011 0266313
Email - service@XAfricaMart.co.za
The Request Form is attached to the PAIA manual provided from the
link above.
Please note that:
All XAfricaMart customers are allowed and have access to their
own information without having to use the request for access to information
procedure as set out in the Promotion of Access to Information Act, including,
but not limited to:
Customers can access volunteered information by visiting their Customer profile at XAfricaMart.com. Please log on with your User ID and unique password.
A request made for access to any information other than that
specified above, any information of another merchant or any information in
terms of the POPI Act, must be made in accordance with the access to
information procedure as set out in the Promotion of Access to Information Act.
PROTECTION OF YOUR PERSONAL INFORMATION
All consumers are permitted to make a complaint to the Information Regulator in the event of any interference with the protection of your personal information. The contact details of the Information Regulator shall be placed on this Site upon its establishment.